Last updated: 10 July 2026
We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This includes name, email address, phone number, and business information. We also collect usage data, device information, and cookies to improve our services.
We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, ensure security of your account, provide customer support, and send marketing communications (with your consent).
Messages sent and received through our platform are processed via the official WhatsApp Business API (Meta). We comply with WhatsApp's Commerce Policy and Business Messaging Policy. Message content is stored securely and used only for service delivery. We do not sell or share message content with third parties.
We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, access controls, intrusion detection systems, and SOC2 compliant infrastructure.
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us. Upon deletion request, we remove your data within 30 days, except where retention is required by law.
We may share data with trusted third-party services for payment processing (Razorpay, Stripe), analytics (Google Analytics), communication delivery (WhatsApp/Meta), and cloud hosting. All third parties are bound by confidentiality agreements and data processing agreements.
We use essential cookies for authentication and security, and optional analytics cookies (with consent) to understand usage patterns. You can manage cookie preferences in your browser settings.
You have the right to access, correct, or delete your personal data. You can also request data portability, restrict processing, or object to processing. Contact us for any privacy-related requests. We respond to all requests within 30 days.
Your data may be processed in servers located outside your country. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
We may update this privacy policy from time to time. We will notify you of any material changes via email or in-app notification. Continued use of our services after changes constitutes acceptance of the updated policy.
For privacy inquiries, data requests, or complaints, contact our Data Protection Officer via the contact email on this site.